Terms of trade

Trading Terms


Welcome to The Bloomerie – we’re delighted you have discovered us and we hope we can be of service to you again and again. These terms apply to the use of this website, including the purchase of Bloomerie flowers and gifts. Please note that your continued use of our website constitutes your agreement to follow and be bound by these terms.

1. Currency and Pricing

All pricing on this website is in New Zealand Dollars and includes Goods and Services Tax (GST) of 15%.

2. Shipping and Delivery

The Bloomerie delivers fresh flowers only on Waiheke Island. Gifts, wreaths, and dried flowers may be separately arranged for delivery all over Auckland and the rest of New Zealand.

3. 100% Satisfaction Guarantee

Our 100% satisfaction guarantee is a key aspect of our business. If a customer is not happy with their order and can provide proof of what the issue is and common sense prevails that it is not acceptable then we will put it right.

We’ll discuss the issue with you and look to provide a suitable outcome. This may include redelivery of the original or a substitute order. Any gift products requested to be returned must be in a new resalable condition unless faulty or otherwise defective.

4. Consumer Guarantees Act 1993

The Consumer Guarantee Act sets out minimum standards for goods sold by The Bloomerie. In the unlikely event that goods sold are not of good quality or are faulty, the customer has the right to a repair, replacement, or a refund.

5. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, non-commercial use by our customers. No right, title, or interest in any viewed or downloaded materials is transferred to a website user, as a result of viewing, downloading, or copying any content on this site.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

7. Security

When purchasing from The Bloomerie your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is the current industry standard.

If you have any questions, please call us at 022 645 1588